NewsLetter July 2009

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July 2009   

Intelligent payments

Intelligent Payments from YESpay - the authoritative source of insight into strategies for using payments technology to improve your business.

 
YESpay imports UK payments experience into North America

After a successful UK experience, YESpay, a leading provider of fully bank accredited and PCI DSS approved IP-based EMV Chip & PIN payment services, has established its office and data centre in Toronto marking its expansion to North America.
 
 
Shuropody finds its feet with YESpay's Chip and PIN emboss Bureau Service

Check out how Shuropody rolled out an EPOS integrated EMV payment service in 40 of its stores in less than five weeks.
 
 
Kiddicare quadruples individual transactions with YESpay's emboss Bureau Service

Customers at Kiddicare won't have to stand in long queues now, they have self service kiosks in the stores which accept payments. So they just pick, pay-n-go!
 
 
British Museum Company guarantees payments with high speed secure payment service from YESpay

British Museum Company has chosen an easier way of tracking their payments while giving its customers a safer and faster payment mode.
 
 
Blackwell starts new payment chapter with YESpay's emboss solution

Blackwell saved time and money in becoming PCI complaint by adopting YESpay's emboss solution. It now guarantees secure and faster payment mode to their customers.
 
 
YESpay is growing – 7 pairs of hands join the company to reach to every customer looking for a secure payment solution.

Four new Sales Managers, two support analysts and a marketing team leader join YESpay to strengthen its reach to retailers and growing partner community.
 
YESpay imports UK payments experience into North America

YESpay announces it has opened its North American sales & support office and data centre in Toronto, Canada as local card acquirers and merchants look to benefit from the UK's pioneering work in the area of hosted and managed EMV Chip & PIN, PCI DSS approved payment services. YESpay is partnering with major card acquirers/processors to deliver fully accredited payment services to merchants of all sizes.

Rohit Patni, EVP Sales and Marketing, YESpay, said, "Our experiences in the European market place make us more than equipped to deal with the challenges of entering the North American marketplace. Businesses of all sizes are facing major payment issues, including the rise in fraudulent activity, costs and time scales surrounding bank accreditation. These headaches can be eradicated by outsourcing to YESpay who takes on the responsibility, relinquishing the liability of security, PCI compliance and bank accreditation. Our managed credit / debit card payment service provides an innovative and low cost alternative to bank owned terminals that helps retailers integrate online card payments with their existing retail infrastructures while providing a migration path to full EMV compliance."

For the past five years, YESpay has been providing fully bank pre-accredited and PCI DSS approved IP-based EMV Chip & PIN payment services to multi-channel retailers within the UK who operate in high street, hospitality, leisure, mail order and e-commerce environments.

 Comment Find out more...
 
Shuropody finds its feet with YESpay's Chip and PIN emboss Bureau Service

Shuropody, the total footcare retailer, has implemented YESpay's emboss solution integrated with Myriad EPOS software from Orcus in over 40 of its stores.

The integrated emboss service provides a pre-approved solution that integrates into its in-store EPOS. The retailer required a rapid roll out and the EPOS technology from Orcus was implemented in less than five weeks. The turnaround was delivered quickly due to YESpay's pre-accreditation of its emboss Bureau Service with HSBC, Shuropody's acquiring bank.

Simon Kirby, Operations Director, Shuropody, said, "Orcus and YESpay had to work to a tight deadline, but managed to get every site up and running in time. Orcus service and support has been outstanding, while the emboss service is reliable, quick and easy to use. Both solutions have proven to be an excellent match, performing superbly well in our stores."

The integrated emboss service has now become an established part of the Orcus offering. As well as chip and PIN transactions, the Cardholder Not Present facility allows customers to pay for goods and services over the phone. This flexibility gives Myriad an advantage over competing systems.

 Comment Find out more about EasyV-Retail
 
Kiddicare quadruples individual transactions with YESpay's emboss Bureau Service

Kiddicare, the largest privately owned UK nursery supplier, has commissioned YESpay, a global payment services company, to implement its self-service kiosks in-store to support expansion and drive higher sales.

The 30 self-service kiosks, supported by YESpay's emboss Bureau Service, are positioned throughout the store and warehouse, immediately improving customer service by enabling customers to pay for stock at the individual kiosks around the store as they shop, dramatically reducing queues.

Scott Weavers-Wright, Partner at Kiddicare, said, "Our previous POS system in-store was outdated and we made the decision to search for a solution that would improve our offering, YESpay presented a flexible system that provided fast secure payments, improving customer service and increasing sales opportunities."

He continued, "Customer service is high on our agenda and the self-service kiosks provide an easily accessible, fast and secure method of payment, reducing queues and improving our service offering. On average the self-service kiosks take four times more per transaction, than the previous tills, and have already delivered a return on investment. The solution also has the capability to integrate with other Microsoft Technologies, enabling and supporting our plans for growth."

 Comment Find out more about EasyV-Kiosk
 
British Museum Company guarantees payments with high speed secure payment service from YESpay

The British Museum Company has selected YESpay's emboss Payment Processing Service to provide a high speed payment service that is fully accredited by its card acquirer and compliant with the Payment Card Industry Data Security Standard (PCI DSS) across seven locations.

The company, the commercial force behind the British Museum, needed an approved acquirer of EFT transactions and payments to run its settlement service.

Muna Khan, IT Manager, The British Museum Company, said, "We were concerned with the security of handling of our own payments and we had no way of tracking payments with our existing technology. We would occasionally receive phone calls from customers to advise that their monthly bill hadn't been taken, which raised concerns of the level of service we were providing. Using YESpay, we can now log onto a secure site and instantly access a record of payments made. If there are any discrepancies between sales and payments not matching we can download statistics and check records."

The technology supports all major credit and debit card brands mail order and is ready to support other technology, such as kiosks.

 Comment Find out more about EasyV-Kiosk
 
Blackwell starts new payment chapter with YESpay's emboss solution

Blackwell, the UK's leading academic bookseller, has implemented YESpay's PCI: DSS compliant emboss solution, to provide secure Chip & PIN payments across its 160 EPOS tills in 50 UK stores.

The emboss service integrates with ITIM's EPOS technology which securely supports all Chip & PIN payments. YESpay delivered a quick turnaround and saved Blackwell over 3 months in bank accreditation and PCI approval time, as its emboss Bureau Service is a pre-accredited solution, which has also enabled them to significantly reduce the cost of becoming PCI compliant.

Victor Smith, IT Manager, at Blackwell, said, "The adoption of YESpay's emboss payment solution means that we don't have the burden of complying with PCI standards ourselves. It has saved us time and money, as well as offering further business benefits. We now have the ability to view critical business information online through a portal on the YESpay website, which provides us with visibility on sales data. The payment solution will also guarantee our customers with a fast, and secure method of payment, improving our customer service offering."

 Comment Find out more about EasyV-Retail
 
YESpay is growing – 7 pairs of hands join the company to reach to every customer looking for a secure payment solution.

Owing to YESpay's expansion to North America and increasing base in UK, YESpay has absorbed seven new members into its circle. Here is an introduction of our newcomers to our ever increasing professional team.

 

Support


Mike Bethell
mike.bethell@yes-pay.com

Mike joined us in February 09 as Delivery and Support Manager. Prior to that, he was working with EPoS systems providers and as a customer in the retail and hospitality industries. Mike has experience in Service Delivery, Account Management, and a Prince 2 certified project manager. Outside of work, he likes to play and watch a variety of sports and he is a lifelong fan of Manchester United.

 
Yele Oni
yele.oni@yes-pay.com

Yele joined us in July 09 as a test and support analyst. Her role combines functions in support and test departments. She will also play a key part in projects to continue to improve the performance of the operations and support team. Yele brought a wealth of test experience, she has worked with Capita International, Barclaycard, and more recently with TNS who are a well-established YESpay partner.
 

Sales and Marketing


Rajiv Kumar
Rajiv.Kumar@yes-pay.com

Rajiv joined us as a Regional Manager in June 09 for Canadian operations. His responsibilities include Business Development, Account Management and Sales. He is a mechanical engineer and has an MBA from Indian Institute of Management (IIM) Indore. Prior to his MBA, he was working in the IT industry in diversified areas like Supply Chain, Account receivable, Insurance and billing. Apart from work, he loves to read fiction and spend time with his family.
 
Vivek Singh
vivek.singh@yes-pay.com

Vivek joined YESpay in June 09 as a sales manager. He is a civil engineer and has an MBA in Finance from Indian Institute of Management, Indore. Prior to his MBA, he was working as a programmer in a software company for a year. Vivek likes changing and improvising on things until they achieve complete perfection. His hunt for new challenges has brought him to YESpay.
 
Rahul Garg
Rahul.Garg@yes-pay.com

Rahul joined YESpay as a Regional Manager for Canadian operations. He is excellent in planning and structuring skills, which are very essential for the new region he would be working in. Rahul has accomplished his Master's Degree in Business Administration from IIM, Indore majors in Finance. Prior to that, he worked in the IT industry. He also holds an engineering degree in mechanical department.
 
Kiranmai Bavirisetti
kiranmai.bavirisetti@yes-pay.com

Kiranmai joined YESpay as a Marketing Team Lead. She holds an MBA from the Indian Institute of Management, Indore. She had previous work experience of about two years in the IT Industry following her degree in Engineering. Kiran likes exploring new places and when she is not travelling, she spends time reading blogs and listening to music.
 
Kamlesh Sharma
kamlesh.sharma@yes-pay.com

Kamlesh joined YESpay as an Internal Sales Executive for Canadian operations. He is an MBA from PIMR, Indore, India. Kamlesh has a past Sales and Marketing experience of around 2 years. Prior to YESpay, he has worked in the financial sector with Indusind Bank Ltd., ICICI Prudential & Kotak Mahindra Bank Ltd. In his free time Kamlesh plays games on his X-BOX.
Find out more...


Advanced payment solutions are all about higher turnover, faster profits, lower operational costs and happier customers. YESpay's EasyV-Suite products are innovative and cost-effective card payment solutions for EPOS, Kiosk, Hospitality and Mobile point-of-sale systems as well as Internet Websites. These products combine with our hosted emboss payment service to enable our merchants to perform credit, debit and gift card payments in both card-present and card-not-present environments.

Find out more about EasyV-Suite

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